Welcome to Wine World

22nd April 2020

 

Dear Customer,

As you may know, on the 19th of April the Government of Sri Lanka announced that curfew in Colombo District would be lifted by the 22nd of April and Liquor Shops will be permitted to reopen. As such, we at Wine World, were gearing up to process and deliver all the pre-orders we have received since 20th of March.

However, on the 20th of April, the government changed their decision and extended curfew for Colombo until 27th April and then on the 21st the government announced that Liquor Shops island wide will be closed indefinitely.

As a result, we are uncertain as to when we will be allowed to recommence our normal operations. At this stage, the earliest likely date appears to be Monday 27th of April, and that too will depend on Government policy. Until such time we are unable to invoice or process any order.

If you have already placed a pre-order with us, please note that we have allocated stock in our system to fulfil your order, and we will be ready to do so as soon as we are permitted to resume. Given the backlog, orders received from Colombo & Suburbs will be fulfilled in 96 hours and anything else may take upto 7 days after reopening. 

We understand that this delay is much longer than anyone anticipated and while we do not recommend it, we are happy to offer you the opportunity to cancel your order if you wish. 

Should you wish to do so, please reply to the confirmation email you received with clear instruction that you wish to cancel. Or else please message us via the Facebook Messenger chat function that is available on the home page of our website. Please reference your order number when you do so.

Thank you for your patronage and your patience. Stay safe.

Kind regards

Wine World.